Course access, refunds & support

Effective September 14, 2026. Contact Taqwa Institute at tquranarabic@gmail.com or 720-466-0722.

Arabic 30 lifetime access

Arabic 30 is a separate one-time purchase with no renewal fee: $3.00 for the first 30 paid students, then $4.99. Lifetime access includes 30 lessons, 90 practice activities, 30 daily tests, 10 review exams, a comprehensive final, immediate automatic scoring, and saved progress. Listing three different friends or family members during registration earns an account-bound 50% discount code. Discounted prices are rounded to the nearest cent: $1.50 or $2.50. A pending checkout reserves its price for one hour. Arabic 180 is a separate purchase. Reading outcomes depend on practice; completion does not certify tajwīd or fluent unvowelled reading.

The individual-account, service-continuation and refund provisions below also apply to Arabic 30. There is no scheduled course-access expiry. For an Arabic 30 score question, contact the institute with the activity name.

Arabic 180 lifetime access

Your enrollment is one payment, with no recurring subscription charge. Lifetime access belongs to the enrolled student and includes the purchased Arabic 180 course’s 180 lessons, included worksheets, tests and exams, saved course progress, and the course’s feedback and teacher-review features. You may return to lessons and repeat practice at your own pace; there is no requirement to finish in 180 days.

There is no scheduled expiration or renewal fee for your purchased course. “Lifetime” does not mean 180 days, and later price increases do not create additional charges for enrolled students. Accounts are individual and may not be shared or resold. Future separate courses and private tutoring are not included unless specifically stated at purchase.

Feedback may be provided by teachers or supported by AI. We do not promise unlimited or instant AI requests, access to a particular AI provider, or private tutoring. Reasonable safeguards may queue repeated requests to protect access for all students. Students under 18 receive teacher assessment. You may request a teacher review of a score without an additional fee.

Service interruptions may occur. If Taqwa permanently discontinues delivery of the purchased course, we will contact enrolled students and offer a practical continuation or export option where possible and an appropriate remedy where required. These terms do not remove promises made when you enrolled or any legal rights.

15-day trial and one-time payment

For new Arabic 180 and Arabic 30 trials, add a valid payment method through Stripe and explicitly authorize the displayed one-time lifetime price before accessing the course. Nothing is charged when you start. Your trial begins only after payment setup and the scheduled charge are confirmed. The exact trial end and charge date are shown in your student portal, in Denver time. Your authorized price stays fixed for this trial.

Unless you cancel before the displayed deadline, Stripe will attempt the single lifetime payment after 15 days. This is not a subscription. Cancel using “Cancel trial & scheduled payment” in your course portal; cancellation ends trial access immediately and stops the scheduled payment. Closing the checkout page is not cancellation of an already active trial. Keep the cancellation confirmation. For help, email tquranarabic@gmail.com.

If payment fails, is processing, or needs bank authentication after the trial ends, course access is locked until payment succeeds. Use “Complete secure payment” for the same invoice; no second enrollment charge is created. Existing paid lifetime enrollments remain valid and will not be charged again. Existing registered accounts do not receive a trial or an automatic charge without completing this authorization.

Refunds

You may request a full refund of an Arabic 30 or Arabic 180 enrollment payment within 14 calendar days of purchase, including if you have opened lessons. Use Support & privacy or email us from the purchaser’s email address with the course name and payment reference. Do not send card numbers. Duplicate or incorrect charges and statutory consumer rights are handled separately and are not limited by this window.

We aim to acknowledge your request within 2 business days and decide a standard refund request within 5 business days after verifying the purchase. Approved refunds are issued through Stripe to the original payment method; bank processing adds time. A full refund ends the paid course entitlement. Your records are not automatically erased by a refund; deletion is a separate privacy request. Madrasah billing questions should be directed to the institute; Arabic 180’s refund window does not create a new Madrasah fee.

Response times and teacher review

We aim to reply to support requests within 2 business days and complete teacher reviews within 5 business days. Business days are Monday–Friday, excluding institute closure days, in America/Denver time. These are service targets, not a promise of immediate availability. If a case needs more time, we will explain the next step and expected timing in your request.

Use “Request teacher review” beside submitted work, explain the item or correction you want checked, and track the reply in Support & privacy. Your existing grade remains visible while the request is open. A teacher can explain the grade or correct it in the gradebook. Requesting review does not itself lower your grade.

Privacy and learning expectations

Parents or legal guardians approve enrollment for students under 18. See the privacy and retention notice. Arabic 180 provides structured practice; learning outcomes depend on practice, starting level, and participation. Written grades alone do not certify speaking fluency.